Satisfaction Guaranteed:
If you are not fully satisfied with PetCenterDirect's products, you may return the item(s) at your expense within 10 days of receiving the order for a full refund excluding shipping. Additionally, you may return any defective item(s) at our expense during the same time period as stated above for a full refund. Any item returned outside of the above warranty period will incur a 25% restocking fee, excluding freight. All sales are final after 30 days of physically receiving your order.